December 2009 - Industry News

Erick Schonfeld of Techcrunch writes an analysis of the events which transpired Wednesday December 30, 2009 in Times Square -- a bomb threat.

Writer Chris Minnick takes a look back at what he considers to be the highlights from the last 10 years of teh Internet, along with his predictions for the next 10.

Jake Hird at the eConsultancy blog makes his 2010 predictions and while they aren't, "dressed in tin-foil and driving hover cars, we are going to see the relative equivalent of this in digital marketing, with developments in technology and user-behaviour meaning that I’m expecting to see the following during the course of the next twelve months".

A great deal of attention has been given to social media as a new form of customer-centric relationship building.  Some feel that success depends on a company’s network or use of social media to deepen customer intimacy.  However, often overlooked is the impact of social media to change behaviors, and the potential to use social media to impact a professional’s decision-making processes.